What some airlines donât understand is that some customers use
more than just money to purchase a ticket. And, whether the
hotel is a Hampton Inn or a Four Seasons, customers always have a
right to a great experience. Scott McKain reveals what the
second currency isâ¦and how it might even be more important than
cash.
âMotivational speakersâ have said for years it takes 30 days to
change a habit â however, research clearly demonstrates they are
WRONG. On this program, Scott McKain reveals the truth about
changing habits â itâs a process, not an event. And, we learn
the five specific steps it takes to move to a more dynamic and
distinctive life, both personally and professionally.
One of the most powerful aspects of both your personal and professional lives are the habits that reinforce consistent behavior. The tension between how you are now — and how distinctive you want to be in the future — can create significant challenges. Scott McKain beings our exploration into habits in today’s Project Distinct!
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