Mar 15, 2020 | Season 2
We hear top leaders complimented all the time with the accolade that they are “visionary.” But, what does that really mean? Is it important to the success of our business or career? And, if so, how do we become visionary? On today’s PROJECT DISTINCT, Scott McKain focuses on a part of the new book, “Do Business Better” by his friend, Damian Mason. (https://www.amazon.com/Do-Business-Better-Actions-Succeed/dp/1119566282) In the episode, you’ll learn why vision is critical to your future — and some specific tactics required to become more visionary about your future.
Mar 14, 2020 | Season 2
You should never close the sale. Get ready — this will be a controversial episode of PROJECT DISTINCT. Scott McKain reveals why he HATES the term, “closing the sale” — and why you and your team should have a totally different perspective in these rapidly changing time.
Mar 13, 2020 | Season 2
We hear so much about the importance of hiring “A” players for our organization’s team. Is that truly the superior strategy? Inspired by a blog post on fs.blog, Scott McKain relates that sometimes in business — as in sports — the best players don’t always combine their efforts to produce the superior team. How we need to hire and work with one another is the important topic of today’s PROJECT DISTINCT.
Mar 12, 2020 | Season 2
Dr. Ken Blanchard — a former member of Speakers Roundtable, the mastermind group that has also been a part of Scott McKain’s career for two decades — is one of the world’s authorities on customer service, leadership, and organizational management. Blanchard’s companies teach a specific four-step approach to attaining a high level of customer service. On today’s episode of PROJECT DISTINCT, Scott takes a look at Blanchard’s approach and helps us understand what we need to do to keep customers coming back for life.
Mar 11, 2020 | Season 2
Training is a critical function for every organization — and each professional. To achieve maximum results, how frequently should we conduct training sessions? How often should training initiatives be launched? How quickly should attendees put the new information to use to be certain they take action? A surprising answer is in store for you from Scott McKain on today’s PROJECT DISTINCT!
Mar 10, 2020 | Season 2
We all want the services we sell and the products we market to stand out from the competition. So, how do we incorporate distinction into the way we design our products and services? On today’s episode of PROJECT DISTINCT, Scott McKain reveals the four factors required to ensure that we are creating work that moves us to the front of a hyper-competitive market.
