Episode 220: Enhancing the customer experience — SNEAK PEEK!

“ALL Business is STILL Show Business!” is Scott’s upcoming new release — and today’s PROJECT DISTINCT features a special sneak peek listen to a part of the audio version of the book!  This segment is taken from Chapter Five: Enhancing the Customer Experience.  Learn about how you can take the steps to build a greater customer experience — and listen to a preview of Scott’s soon-to-be-released new book!

 

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Episode 218: Encore Episode – Where are you allowing yourself to be deliciously deluded in business?

Whether it’s in romance ? or in business ? it’s (unfortunately) easy to fall prey to self-delusion.  “Alternative facts” are nothing more or less than a distortion of the truth ? and if we can’t be honest with ourselves, how can we be honest with customers?  Today’s PROJECT DISTINCT explores this tough topic ? and points the way to some areas where we might re-examine our viewpoint.

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Episode 216: Do you have “distinct-ability”??

The ability to create distinction is one of the most powerful and important tools any professional or business can possess in this hyper-competitive world. On today’s PROJECT DISTINCT, we will examine the precise reasons why it is so critical ? and reveal ideas on how YOU can develop “distinct-ability!”

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Episode 215: The two types of jobs…

According to Scott McKain, there are only two types of jobs in any organization.  The problems are that many managers don’t understand that concept ? and that employees need your organizations to be clear about which of the two they’re working in or applying for. Today’s PROJECT DISTINCT examines both types of jobs ? and expands on how to maximize the impact of each for your colleagues and your company.

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